We regret that samples cannot be returned or refunded.
Please order carefully. We accept returns of full boxes of unused tiles only, returned to our Marlborough warehouse in saleable condition and within 28 days of delivery. Hand-painted tiles are painted to order and are therefore non-returnable. All returns are subject to a 20% handling fee. Our warehouse is open Monday-Friday 9am-4.30pm. Please call 01672 512422 to arrange returns.
As our tiles vary from batch to batch, it is advisable to keep extra in case replacements are required at a future date.