Summer shutdown
Our factory will be closed for our annual summer shutdown between 27th July and 11th August 2024.
Every summer, we close production at our factory in Marlborough for two weeks. This enables us to thoroughly inspect our kiln, tools and machinery, and helps us ensure that the tiles we produce continue to be of the highest quality. It also allows our hard working team to enjoy some well-earned time off in the height of the summer.
This year our summer shutdown will occur between 27th July and 11th August. Naturally, this will affect timescales for some customer orders. Read on to learn more...
What to expect
Tile samples
Samples of handmade wall and floor tiles will continue to be available up to and throughout this period, and will be dispatched within 2-3 working days.
Any handpainted sample orders placed during our closure period will be painted and dispatched when we return in mid-August.
Hand painted & hand piped wall tiles
Orders of handpainted and handpiped tiles will be made on our return in Mid-August, and will typically be dispatched from late August onwards, typically with a 6-8 week lead time from the date of order.
Wall tiles
Orders placed during our closure period will be manufactured and delivered following the summer shutdown, within 4-6 weeks of your order being placed.
Floor tiles
Floor tile orders placed during our shutdown period - and those which are imported specifically for you - will be delivered within 4-6 weeks of your order, from late August onwards.
Contact us
If you have any questions regarding either a current or a new order, please email us on sales@marlboroughtiles.com. Our office team will still be on hand during the shutdown period and will be available to answer calls and emails. Our showroom will be open by appointment, you can arrange your appointment here.
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