We provide a next day service to the UK mainland but please note exclusions below.
Samples to Mainland UK | COST INC VAT |
0 - 2kg |
£ 5.00 |
2.1 - 10kg |
£ 10.00 |
Orders to Mainland UK | COST INC VAT |
2.1 - 10kg | £ 10.00 |
10.1 - 20kg | £ 20.00 |
20.1 - 50kg | £ 40.00 |
50.1 - 250kg | £ 70.00 |
250.1 - 975kg | £ 80.00 |
PRICE PER PALLET THEREAFTER | £ 70.00 |
(Including Scottish Highlands and some AB, PA and PH postcodes)
Samples to Mainland UK | COST INC VAT |
0 - 2kg | £ 10.00 |
2.1 - 10kg | £ 20.00 |
Orders to Mainland UK | COST INC VAT |
2.1 - 10kg | £ 20.00 |
10.1 - 20kg | £ 32.00 |
20.1 - 50kg | £ 64.00 |
50.1 - 250kg | £ 112.00 |
250.1 - 975kg | £ 136.00 |
PRICE PER PALLET THEREAFTER | £ 108.00 |
We will send out sample and small orders of approx. weight 1-2kg and size 20 x 15cm by post.
Any order of a suitable size and weight and that consists of eligible products (eg sealants, cleaners, a few boxes of wall tiles) will be despatched via a courier service for next day delivery. Please order before 1pm, Monday to Friday.
Larger orders (and some over-sized products) will need to be palletised. We operate a next day delivery service and will contact you to find out which day is suitable for delivery.
You can collect tiles from our Marlborough warehouse by prior arrangement (normally with at least 48 hours’ notice).
Please ensure that you collect goods in a suitable vehicle. For floor tiles, vehicles should be capable of being loaded by forklift and be able to transport your order safely and securely. You’ll need to inspect the goods when you collect them and transport them at your own risk. To discuss collecting your order please contact us.
For deliveries to some areas of Scotland we provide a 3 to 4 day service. For deliveries to remote areas of the UK including the Channel islands, the Isle of Wight, the Isle of Man, Scilly Isles, Highlands, Grampian, Scotland offshore and Northern Ireland, please contact us at sales@marlboroughtiles.com for a price for delivery.
International deliveries are subject to border and customs checks. You’ll be responsible for paying any import duties and taxes incurred, and will need to provide any information required to clear your goods through your country’s customs. We can’t be liable for any delays caused by border/custom checks.
We know that when you’re choosing tiles, it’s a long term, considered decision, and it helps to be able to see the tiles in context before making a final decision.
Porcelain floor tiles
We are able to offer cut samples of our porcelain floor
tiles free of charge (you’ll need to pay for post and packaging). Each
cut tile measures approx. 10cm square.
Glazed wall tiles and hand painted tiles
Unfortunately, we cannot provide free samples of glazed and hand painted tiles, simply because of the nature of production. However, we are happy to send out a small order of single tiles to help you make your decision, charged at our usual price plus postage and packaging at cost.
We regret that we cannot accept returns of sample tiles.
On delivery, please inspect your tiles and notify us of any damages or discrepancies within 72 hours.
We accept returns of full boxes of unused tiles only, returned to our Marlborough warehouse in a saleable condition and within 28 days of delivery.
For our full terms and conditions please contact us directly.
“An excellent product and superb service. Many thanks to Grace and Jamie from Marlborough”
Nick Lester, customer
“Handmade tiles with wonderful glazes; the craftsmanship, the beauty and the customer service.”
Ephia Yasmin, customer
“Always visionary and ahead of the times from the outset.”
Ben Spriggs, Editor-in-Chief, Elle Decoration
“Your service is outstanding and everyone is stunned by the result. I could not be more delighted.”
Pat Jones, customer
“Marlborough are a trusted collaborator to design unique tile collections which delight our customers”
Rebecca Malon, Head of Design and Product Development Neptune
“Over 20 years, our brand has relied on Marlborough for specialist colour and glaze development.”
Colin Roby-Welford, MD of Fired Earth