Careers

Thank you for your interest in joining the Marlborough Tiles team.

We are always on the lookout for talented individuals to join our small but passionate team.

If you have a particular affinity with who we are and what we stand for, we would love to hear from you at careers@marlboroughtiles.com. In your email, please tell us a little bit about yourself, your ideal role, and how you think you could make a positive difference at Marlborough Tiles.

We also recommend following us on social media, to be the first to know when we are hiring. We look forward to hearing from you soon.

Sales Administrator

At Marlborough Tiles, a tile is where science meets art. A company of makers, artists, technicians and designers, we are leaders in contemporary tiles – pioneering new colours, new shapes, new techniques and new concepts for Britain’s finest homes. We are entering a new era, with the vision to be a leading interiors and lifestyle brand. That’s where you come in…

We are looking for a dynamic Sales Administrator to join our growing team. You will be responsible for ensuring B2B and B2C orders flow through our order management system smoothly, liaising with customers and suppliers to ensure goods arrive on time, whether that be to local or international destinations.

KEY RESPONSIBILITIES

• Work alongside the sales team to ensure that all orders coming into the business are shipped in a timely manner, taking care to procure best value shipping terms
• Place all white label orders in our order management software and see them through to shipment
• Place all web orders in our order management software and see them through to shipment
• Set up trade accounts for interior designers, retailers and contractors
• Liaise with the warehouse team on orders and shipments to obtain stock levels and set the shipping date on all orders
• Liaise with customers (B2B and B2C) to arrange delivery
• Liaise with shipping companies including Fedex, World Options to obtain quotes and book UK and export deliveries
• Liaise with the production team to manufacture product and populate the production schedule
• Liaise with our hand painters on orders to keep up to date with lead times
• Fill out the error rate tracker and seek recompense for any breakages
• Be responsible for ordering incidental maintenance equipment for the warehouse and factory
• Be responsible for any services you procure and send the invoices to the accounts team via Approval Max
• Assist with general office maintenance, answering the phone, printing labels and ordering miscellaneous items
• Investigate and potentially implement Shiptheory to streamline shipments
• Be prepared to learn about ordering raw materials and wholesale products, such as floor tiles
• Carry out an annual best-price audit for packaging supplies

KEY SKILLS

• Highly computer literate with a good grounding in Microsoft Office products and the knowledge of / ability to quickly learn Unleashed Inventory Management and Craft CMS
  
• Well-spoken and polite with a good phone manner
  
• Commercially minded

ABOUT YOU

This is the role for you if you’re organised and tech savvy, meticulous and detail-oriented yet able to see the bigger picture when it comes to logistics and processes. We are looking for a tenacious administrator who is savvy with numbers and a good communicator. Above all, we are looking for a team player who will own their area with professionalism, ensuring that customers are delighted to receive their tiles on time and in good order. This role would suit an ambitious person who is keen to learn about manufacturing and has an interest in home design.

OUR OFFER

Full time (Monday to Friday, 9am until 5:30pm)

A competitive salary negotiable depending on experience

20 days holiday + bank holidays

Pension contributions

A creative working environment with the potential to work with leading interior designers and partner brands

The role is primarily based in our head office in Marlborough

To apply, please send your CV, some examples of projects you have worked on and a covering letter telling us why you’re perfect for the role to careers@marlboroughtiles.com